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Medical Transcription Services |
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Introduction
Medical Transcription is one of the fastest growing fields in healthcare industry due to the constant advances in communication, Internet technology, and outsourcing. With the rapid change in the outlook in Indian healthcare and privatization of the insurance sector, medical transcription could be one of the speedy growing IT enabled services in India. |
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| India provides an ideal location for conducting medical transcription with the large population of educated English speaking people, cost-effectiveness, and on-time delivery of reports, which encourages companies abroad to outsource their work to the Indian Medical Transcription field. |
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About Us
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Romio IT Enabled Services P. Ltd is the fastest growing Business Process Outsourcing (BPO) services provider in India. We manage customer care services and back office processes for leading global organizations in the domains of banking, insurance, financial services, travel, technology, telecom and retail. Our services include Data Entry Services, Data Conversion, Data |
Processing, Medical Transcription, Insurance Processing, Scanning, Capturing, OCR, Accounting & Financial Services and other value additions
» We are a professionally managed Medical Transcription Service provider company in India, maintains very high standards in providing patient information management services to medical industry.
» We have advantages of Well-qualified and experienced medical transcription specialists, Systems professionals, Stable and high-speed Internet access, State-of-the-art infrastructure and Dictation technology & high-end software's.
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Our Commitment
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» 24 X 7 working.
» 6-12 Hour Turnaround
» 24/7 Toll Free Dictation
» 100% HIPAA Compliant
» Secure Web-Based Access
» 99% Accuracy, Guaranteed
» Digital & Tape Transcription
» Highly Trained Transcriptionists
» Competitive Transcription Rates |
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Our Transcription Team
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Our medical transcription team is led by a team of experienced transcriptionists, proof readers, and professional editors with years of experience in multispecialties. Our production managers have extensive industry experience and are committed to providing our |
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customers high quality medical transcription. Our staff of transcriptionists, proof readers, and professional editors has extensive experience in many physician specialties.
» Romio’s Medical Transcriptionists trained in understanding all accents provide accurate transcriptions as per AAMT (American Association of Medical Transcriptionists) standard.
» All our Transcriptionists undergo regular vocabulary and format training to update them on the ever changing world of drugs and procedures.
» The majority of our Transcriptionists have bachelor's degrees. Typically, these graduates will have a science/biology background. This background helps our transcription team perform on an unparalleled level.
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Accuracy
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Accuracy’s are consistently above 98% with different TATs (Turn Around Times) as desired by our customers but with extra effort, we can generally achieve 99% accuracy or better on most material.
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We believe accuracy and attention to every detail are the most important factors in determining to whom you will entrust your medical transcription requirements. Variation in speech patterns, various English accents and dialects, as well as continuous development in the lexicon of medicine and technology requires the specialized expertise we have to assure transcription accuracy. |
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Quality
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» Our skilled team of medical transcription specialists includes certified proof readers, Professional editors provides around-the-clock, error-free transcription under expert supervision and skillful management.
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» Each team listens to dictated reports while proofreading the transcription to verify all required information, sentence structure, and legibility, remove typographical errors, and check document integrity. After reports are proofed, mistakes are marked and weighted according to AAMT guidelines.
» An appropriate work environment with adequate resources are provided and maintained efficiently
» Management and staff are totally dedicated to quality assurance and provide an environment that supports quality documentation
» State-of-the-art equipment is utilized skillfully and efficiently, with proper guidelines. Your feedback is strongly encouraged to ensure the highest level of quality
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Support and Contracts
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We put you under NO contractual obligation to use our service. We believe by providing a quality service at a great price, there is no need for a contract. In addition, we provide excellent customer service and free technical support with no service contract. |
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Transcription Personnel
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Our medical transcription team is led by a team of experienced transcriptionists, proof readers, and professional editors with years of experience, managing, training and transcribing in hospitals, clinics and private offices. |
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Our production managers have extensive industry experience and are committed to providing our customers high quality medical transcription. Our staff of transcriptionists, proof readers, and professional editors has extensive experience in many physician specialties
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Turnaround TAT
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Romio ITES transcribes reports on a variety of service schedules, ranging from 6 to 12 hours.
All transcription is guaranteed to be returned to you electronically within 24 hrs. In most cases the files you upload at the end of the day will be transcribed that evening and be available to you the following morning. Contact us to discuss your specific needs.
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Security and Confidentiality
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» Our digital process is 100% HIPAA compliant. We take all patient information’s security and confidentiality very seriously. We handle the security levels that meet and exceed all HIPAA regulations related to Electronic Transmission of Patient Information. |
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»Every file is 128-bit encrypted. All file transfers use Secure Socket Layers, which is the most secure internet connection available. This ensures that files being uploaded and downloaded across the Internet are encrypted for added privacy.
»All Romio employees sign our comprehensive Non-Disclosure Agreement. Further, each employee is equipped with our HIPAA procedures manual. Administrators are also trained to audit the transcription process to insure that your records are always secure.
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Experience
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The most valuable asset with Romio is the core team of well experienced medical transcription specialists and systems professionals. We derive our strength from combining the expertise of experienced, well trained, responsible, and dedicated medical language specialists with creative and innovative Information Technology professionals. On-line quality control with feedback to Transcribers on a file-to-file basis to ensure consistency of transcription quality. |
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Training
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» We provide continuous training and monitoring as part of our daily process. All work is processed through our Quality Assurance Program, with Editor Review before transmission to the client. Our transcriptionists make extensive use of lexicons, dictionaries, directories and other lists and references built up over years.
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» Stringent recruitment process and offer in-house training program.
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Cost
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» We provide hospitals, clinics and practices with a highly cost-effective medical transcription service. Rates vary, dependant on complexity.
» We believe our price is cost-effective for the impeccable level of work and exceptional services we offer.
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» More companies has switched to our digital transcription process has saved from 20% to 50% of their previous annualized bill (compared with the same volume). |
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Infrastructure
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Infrastructure plays a vital role in any organization which provides IT enabled services. At Romio ITES, hardware and software are continuously upgraded, ensuring that the company stays on the razor's edge of technology. |
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» Romio IT Enabled Services, India ergonomic furniture and adequate lighting and full air-conditioning
» Presently, we have the infrastructure to transcribe / process about 10,000 lines a day with a turn around time of 12-24 hours and we are going to expand 10,000 more lines and in future this will reach to 1,00,000 lines.
» Pentium IV based nodes, fully integrated with two higher-end servers.
» Audio cards, headphones, foot pedals and transcription software available for better assistance.
» Software available for voice filtering and other assistance related to improving voice quality for better output.
» Online and off-line reference material.
» 512 KBPS DSL / dedicated leased communication link to internet for better communication. 64 KBPS ISDN communication links for backup.
» 5 KVA online UPS (Uninterrupted power supply) to support power failure.
»60 KVA power generator set to support power supply failure.
»Transmission of Data through FTP. Own dedicated Server Co-located at USA.
»A well equipped library for assistance that contains books, reference material and CD ROM
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Contact Us
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At Romio we welcome enquiry regarding our state of the art transcription process and service. Feel free to contact us via web form, telephone, or standard mail.
Information: 91-11-65425407 or 91-09212145590
Fax: 91-011-23921043
Support: 91-09818080919
Sales: 91-09212145590 or mohitsharma@romioitesindia.com
HR/Jobs: romioites@gmail.com - No telephone inquiries please.
Vendors: mohitsharma@romioitesindia.com
Mailing Address:
Romio IT Enabled Services P. Ltd.
24 Shivaji Marg, Najafgarh Road,
Moti Nagar
New Delhi – 110015, INDIA
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