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» Medical Transcription Services |
» Data Entry Services |
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» Data Processing Services
(Form & Text) |
» Data Conversion Services |
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» Insurance Processing |
» Scanning, Capturing, OCR with
Editing & Imaging Services |
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» Customer Support Services |
» Technical Support Services |
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» Telemarketing Services |
» Employee IT Help-Desk Services |
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» Accounting and Financial Services |
» Data Formatting Services |
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» Internet / Online / Web Services |
» Graphics Services |
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Data Entry Services
» Data entry Text/Numeric- Alpha Numeric
» Data entry like Sales/ Business Transaction
» Data entry Purchase / Payroll.
» Data entry of E-Books / Electronic Books
» Data Entry Business Card into any Format
» Data Entry from hardcopy/Printed Material
» Data Entry from Dictionaries, Manuals, Encyclopedia
» Data Entry for Mailing List/Mailing Label.
» Taped Transcription in to word.
» Data Entry Company Reports, Questionnaires
» Data Entry Airway Bill Entries, Property Tax
Data Processing Services – (Form & Text)
» Large Volume Data Processing
» Formatting of Data like mailing list
» Database creation and Updation
» Credit Card Application Processing
» » Improve customer service with our complete application processing solution
» Insurance Claims forms
» Mortgage Loan Processing
» » Increase auto adjudication rates with our complete claims processing solution
» Market Research forms
» Warranty Registration forms
» Survey Forms Processing
» Order Processing
» Mortgage Processing
We Capture information from any document of all types of textual materials including full-text and tabular oriented materials with SGML, HTML or special markup/encoding using our specially designed software.
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Data Conversion Services
» Conversion of data across various databases on different platforms
» Data Conversion via Input / Output for various media
» Data Conversion for databases,
» Word processors
» Spreadsheets
» Other standard and custom-made software packages as per requirement
» Conversion from Page maker to PDF format
» Conversion from Ms-Word to HTML format
» Conversion from Text to Word Perfect
» Conversion: PDF to text
» Conversion from Text to Word to HTML, XML tagging and Acrobat
» Convert Raw Data into required MS Office formats
» Text to PDF and PDF to Word / Text / Doc
» Data Compilation in PDF from Several Sources
» E-Book Conversion etc
» OCR Clean up, ICR, OMR
» Scanning from hardcopies
» Indexing, Archiving
» Optical Character Recognition – OCR
» Intelligent Character Recognition – ICR
» Conversion from paper or e-file to various formats
» ADOBE PDF Conversion Services
With the help of leading-edge technologies and well trained staff, we convert your unstructured data into a different digital format into a powerful management resource. Exploring the potential of all this information through data conversion. Before it gets irrecoverably lost, we convert your valuable data and ensure your business to function effectively and save your valuable time and money.
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Insurance Processing
Our insurance processing services provide specialized solutions to the insurance sector and support critical business processes applicable to the industry right from new business acquisition to policy maintenance to claims processing.
Service Example:
» Insurance claim form
» Medical Form / Medical billing
» Online Form Processing
» Payroll Processing etc
Service Example: New Business / Promotion:
» Inbound/outbound sales
» Initial Setup
» Case Management
» Underwriting
» Risk assessment
» Policy issuance etc
Policy Maintenance / Management:
Record Changes like Name, Beneficiary, Nominee, Address; Collateral verification, Surrender Audits Accounts Receivable, Accounting, Claim Overpayment, Customers care service via voice/email etc.
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Scanning, Capturing, OCR with Editing & Imaging Services.
Service Example:
»High speed Image-Scanning and Data capture services
»High speed large volume scanning
»OCR Data From Scanned page / image
»Scan & OCR paper Book in to CD
»Incoming mail processing
»Document Scanning
»Media to Media conversion
»Microfilm Scanning
»Archive COM
Our high-quality/high volume production document scanners accurately capture and convert to digital image format a large range of source material including:
» Text-based documents: whether printed matter or handwritten including, memos, air waybills, surveys, reports, instruction manuals, business cards, index cards, product warranties.
» Numeric-based documents: financial statements, payroll records, time sheets
» Forms based documents: surveys, questionnaires, application forms of any kind (credit-cards, loans, product registration, etc.)
» Image based documents: photographs, property details, charts, graphs
» Mixed-format documents: bank statements, credit card statements, etc
We convert your hard-copy documents into digital, editable text using rapid, accurate, Optical Character Recognition (OCR) technology. Using state of the art hardware and software, your hard-copy documents are turned into a format of your choosing (MS Word, TXT, RTF, etc.) ready for rapid, organized, and simple storage and retrieval.
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Customer Support Services
·Customer Loyalty Programs
Increase response time with our enrollment form and business response card processing
Our customer service offerings create a virtual customer service center to manage customer concerns and queries through multiple channels including voice, e-mail and chat on a 24/7 and 365 days basis.
Service Example:
Customers calling to check on their order status, customers calling to check for information on products and services, customers calling to verify their account status, customers calling to check their reservation status etc.
Technical Support Services
Our technical support offerings include round-the-clock technical support and problem resolution for OEM customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies. These include installation and product support, up & running support, troubleshooting and Usage support.
Service Example:
Customers calling to resolve a problem with their home PC, customers calling to understand how to dial up to their ISP, customers calling with a problem with their software or hardware.
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Telemarketing Services
Our telesales and telemarketing outsourcing services target interaction with potential customers for 'prospecting' like either for generating interest in products and services, or to up-sell / promote and cross sell to an existing customer base or to complete the sales process online.
Service Example:
Outbound calling to sell wireless services for a telecom provider, outbound calling to retail households to sell leisure holidays, outbound calling to existing customers to sell a new rate card for a mobile service provider or outbound calling to sell credit or debit cards etc.
Employee IT Help-Desk Services
Our employee IT help-desk services provide technical problem resolution and support for corporate employees.
Service Example:
of this service include level 1 and 2 multi-channel support across a wide range of shrink wrapped and LOB applications, system problem resolutions related to desktop, notebooks, OS, connectivity etc., office productivity tools support including browsers and mail, new service requests, IT operational issues, product usage queries, routing specific requests to designated contacts and remote diagnostics etc.
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Accounting and Financial Services
»Book Keeping and Accounting Services
»General Ledger
»Adjusted entry Ledger
»Accounts Receivables
»Accounts Payable
»Financial Statements
»Bank Reconciliation
»Insert illegible data from invoices
»Financial Services
»Assets / Equipment Ledgers etc.
We deliver day-to-day business activities, enabling you to enhance your company's controls and service rank while minimizing costs. Our services include transaction management, general accounting, management financial analysis and reporting, tax consulting and compliance, risk management. When managing your financial business processes. We focus on quality measures and key act indicators to improve customer satisfaction.
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Data Formatting Services
We are flexible in data format. We can deliver your data in perfect/typical formats listed here.
»ASCII and Binary
»Database Format
»HTML Format
»Excel Format (*.xls)
»Word Format (*.doc)
»Acrobat Portable Doc
»Format (*.pdf)
»Access Format (*.mdb)
»Text Format (*.txt)
Internet / Online / Web Services
»Internet Search
»Product Research
»Market Research
»Survey, Analysis
Web and Mailing list research etc
»Online Publishing Formats
»Web Site Hosting
»Web Site Design
»Web Site Development
»Web Portal Management
»Search Engine Optimization
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Graphics Services
»Multimedia Presentations
»CBT Development
»Image Editing
»2D-3D Animation
»Video Conversion
»Video Editing
»Video Post Production
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